Shipping policy

Shipping Policy

We ship to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, and the United States.

Order Processing
Orders are processed within 1–3 business days, excluding weekends and public holidays. You'll receive a confirmation email with tracking details once your order ships.

Estimated Delivery
1–7 business days to all destinations listed above. This is an estimate — customs clearance, courier delays, and peak periods can extend delivery beyond our control.

Shipping Costs
Free shipping on orders over €100. Below that, shipping cost is calculated at checkout.

Customs & Duties
For orders outside South Africa, import duties or taxes may apply and are the customer's responsibility. Seraé is not liable for delays caused by customs authorities.

Questions: info@seraestudio.com